Marketing strategy has
the fundamental goal of increasing sales and achieving a sustainable competitive
advantage. Marketing strategy includes all basic, short-term, and long-term
activities in the field of marketing that deal with the analysis of the
strategic initial situation of a company and the formulation, evaluation and
selection of market-oriented strategies and therefore contribute to the goals
of the company and its marketing objectives.
The process usually begins with
a scan of the business environment, both internal and external, which includes
understanding strategic constraints. It is generally necessary to try to grasp
many aspects of the external environment, including technological, economic,
cultural, political and legal aspects. Goals are chosen. Then, a marketing
strategy or marketing plan is an explanation of what specific actions will be
taken over time to achieve the objectives. Plans can be extended to cover many
years, with sub-plans for each year, although as the speed of change in the
merchandising environment quickens, time horizons are becoming shorter. Ideally, strategies are both dynamic and
interactive, partially planned and partially unplanned, to enable a firm to
react to unforeseen developments while trying to keep focused on a specific
pathway; generally, a longer time frame is preferred. There are simulations
such as customer lifetime value models which can help marketers conduct
"what-if" analyses to forecast what might happen based on possible
actions, and gauge how specific actions might affect such variables as the
revenue-per-customer and the churn rate. Strategies often specify how to adjust
the marketing mix firms can use tools such as Marketing Mix Modeling to help
them decide how to allocate scarce resources for different media, as well as
how to allocate funds across a portfolio of brands. In addition, firms can
conduct analyses of performance, customer analysis, competitor analysis, and target
market analysis. A key aspect of marketing strategy is often to keep marketing
consistent with a company's overarching mission statement
Marketing strategy should not be
confused with a marketing objective or mission. For example, a goal may be to
become the market leader, perhaps in a specific niche; a mission may be
something along the lines of "to serve customers with honor and dignity";
in contrast, a marketing strategy describes how a firm will achieve the stated
goal in a way which is consistent with the mission, perhaps by detailed plans
for how it might build a referral network, for example. Strategy varies by type
of market. A well-established firm in a mature market will likely have a
different strategy than a start-up. Plans usually involve monitoring, to assess
progress, and prepare for contingencies if problems arise.
Marketing
businesses often use strategic models and tools to analyze marketing decisions.
There are three main models that can be applied and used within a business to
receive better results and reach business goals. These include:
The 3C’s
The
3C’s stand for: Customer, Corporation and Competitor, is a strategic model that
uses these three key factors which lead to a sustainable competitive market.
This strategy was developed by a Japanese strategy guru called Kenichi Ohmae.
Each factor is key to the success of this strategy; The corporation factor
mainly focuses on maximizing the strengths of the business from this the
business can influence the relevant areas of the competition to achieve success
within the industry. The customers are the basis to any business. Without
customers you have no business. The most important factors of customers and the
wants, needs and requirements that the business needs to fulfill in order to
attract buyers. The competition can be looked at in various different ways such
as; purchasing, design, image and maintenance. The more unique steps a business
takes the less competition a business will face in that field.
By FUMBUKA SEIF S
42554 BAPRM 3
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